Know Why They Bought. Know Why They Left.

The highest-converting post-purchase survey for Shopify Plus. Gather zero-party data on your Thank You page with zero friction.

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★★★★★5.0 rating on Shopify App Store

How did you hear about us?

Powering 100+ happy brands

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VOGUEGYMSHARKAllbirdsHIMSROTHY'S

Survey Insights

Last 30 DaysAll Time
Responses
Social Media 45%
Friend 25%
Search 15%

Visualize customer intent in real-time.

Stop guessing attribution. Our dashboard aggregates responses instantly, giving you a clear view of your marketing performance beyond standard tracking pixels.

Smart Logic

Questions adapt based on previous answers or cart value.

Zero Friction

Embedded directly in Shopify checkout. No redirects.

Turn survey data into revenue.

Connect responses directly to your marketing stack. Know exactly which channels drive sales and double down on what works.

Klaviyo Integration

Sync survey responses to Klaviyo segments automatically.

One-Click Export

Export response data to CSV for custom analysis.

Integrations

Klaviyo2,400 synced
CSV ExportLast exported 2h ago
Shopify Flow3 automations
Churn Reasons
Price too high 38%
Found alternative 27%
No longer needed 19%

Understand why customers leave.

Don't just track who churns — learn why. Post-cancellation surveys give you the insights to fix leaky buckets and boost retention.

Exit Surveys

Trigger surveys automatically when a subscription is cancelled.

Retention Playbooks

Get actionable recommendations based on churn patterns.

Case Study

How “The Modernist” increased ROAS by 34%

“OrderSurvey uncovered that 40% of our ‘Direct’ traffic was actually coming from TikTok influencers we didn't know about. We doubled down and sales exploded.”

Sarah Jenkins
CMO, The Modernist
34%
Increase in ROAS
12k
Survey Responses
68%
Completion Rate
2x
Retention Uplift

Simple, transparent pricing

Start for free, scale as you grow.

Starter

$0/mo

Perfect for new stores just getting started.

100 Responses / mo
Basic Analytics
1 Active Survey
Recommended

Growth

$29/mo

For scaling brands needing deeper insights.

1,000 Responses / mo
Logic Branching
Export to CSV
Klaviyo Integration

Pro

$79/mo

High volume stores requiring advanced data.

Unlimited Responses
A/B Testing
API Access
Dedicated Support

Start collecting insights today.

Join 4,000+ Shopify merchants who use OrderSurvey to improve their marketing efficiency.